TIO Networks And El Paso Electric Win CS Week's Award For Best Mobility Implementation

TIO Networks Corp., (“TIO”), North America’s leading bill pay technology company, together with El Paso Electric, was recognized recently at CS Week with the Expanding Excellence Award for Best Mobility Implementation. The honor is awarded to an organization that has developed an innovative approach to improving customer service by applying mobility to their customer’s needs. TIO and El Paso Electric received the recognition for the EPE MobilePay application.

“TIO is excited to have our mobile application and technology recognized for impressing customers and adding more convenience,” said Hamed Shahbazi, Chairman and CEO of TIO Networks. “As a company we are committed to streamlining the bill payment process to make it more efficient for both customers and vendors.”

The El Paso Electric mobile app allows the company’s 384,000 customers to pay their bill via iPhone, iPad, and Android devices with same day payment processing. Payments via bank account and debit or credit are accepted 24 hours a day, seven days a week through EPE customers’ mobile device. The app has earned an average five-star rating in the Apple App Store since launching in November 2012 and has had more than 10,000 downloads. Transaction volume continues to grow week-over-week by an average of 20 per cent.

“It’s an honor to receive the Best Mobility Implementation award for EPE’s mobile app,” said Kerry Lore, Vice President of Customer Care at El Paso Electric. “It reaffirms the outstanding positive feedback we’ve received from our customers on the user experience.”

TIO is an industry leader in mobile payments, with the first fully functional mobile bill pay app for iPhone, Android and Blackberry phone and tablets. For more information visit: www.tionetworks.com/mobile. For more information and to download El Paso Electric’s mobile app please visit:www.epelectric.com/tx/residential/epe-mobilepay.