News | June 10, 2014

Hawaiian Electric Company Selects SmartGridCIS For Residential Prepay Pilot

gI_69714_sgcis logo

Leading provider of AMI enabled prepay billing and CIS solutions partners with Hawaiian Electric Company, enabling customers with AMI meters to pay in advance for electricity.

Atlanta, GA (PRWEB) - SmartGridCIS, a leading provider of AMI enabled prepay billing and CIS solutions for utility companies, announced that Hawaiian Electric Company has selected SmartGridCIS for their Pre-Pay Metering Project associated with the smart grid initial phase. This is part of Hawaiian Electric’s broader smart grid development efforts, beginning with selected distribution circuits on Oahu. The smart grid network utilized in the project will be supplied by Silver Spring Networks.

The primary objective of this Pre-Pay Metering Project is to enable customers with AMI meters to pay in advance (pre-pay) for electricity. Project participants will no longer receive paper statements from Hawaiian Electric. In lieu of the paper bills, participants will have the option to choose multiple forms of communications including SMS text, email, or automated outbound phone calls. All outbound communications will include payment notifications, and provide ways to monitor daily usage. Additional account information will be provided to consumers through a branded consumer web portal application.

“We selected SmartGridCIS because of their functional fit primarily, but we valued their strong partnership with Silver Spring Networks as well,” said Shari Ishikawa, Smart Grid Program Manager at Hawaiian Electric. “We really wanted a partnership approach and they are delivering.”

SmartGridCIS's prepaid billing solution is interoperable with the UtilityIQ Advanced Metering Manager application from Silver Spring Networks, a leading smart grid technology and solutions provider, and a strategic partner in the effort to modernize Hawaii’s electric systems. This interoperability helps utilities reduce the upfront integration costs for the prepaid solution, speed up payments processing, and accelerate deployment timescales.

“We are honored to partner again with Silver Spring Networks, and with Hawaiian Electric Company," said John Bastian, President of SmartGridCIS. "By implementing our combined Smart Grid and Pre-Pay solution, Hawaiian Electric can ensure that customers on their pre-pay program will receive maximum benefits.”

In previous projects at other utilities, these benefits include 10-12% energy savings relative to traditional billing programs, attributed to the increased awareness associated with more frequent and regular communication, where usage is tied to dollars and cents. As an additional benefit, customers on prepaid energy programs tend to be more satisfied with their utility. As a result, prepaid energy adoption rates are on the rise and are projected to reach 20% by 2020.

About SmartGridCIS
SmartGridCIS ( is a leading provider of prepaid utility billing and CIS solutions designed specifically for regulated utilities, cooperatives, municipalities and deregulated retail energy companies utilizing smart metering infrastructure. SmartGridCIS provides their clients with a powerful, integrated enterprise platform that includes innovative secure web-based software, providing true integration to the smart grid via leading MDM and AMI platforms. SmartGridCIS is privately owned and headquartered in Alpharetta, Georgia. For more information, call 1-866-678-1110.


View original release here: