Case Study: General Monitoring Systems - Off-Line UPSs Fail To Synchronize With Generator; The Liebert UPStation GXT Passes The Test

General Monitoring in Long Beach, California, is a central alarm monitoring station. The company receives incoming alarms over toll-free phone lines and responds to them according to customized instructions stored in its database. Local alarm companies across the U.S. contract with General Monitoring to handle alarms that originate with their residential and commercial customers. Responses range from a call to a homeowner to verify a problem all the way to 911 calls to summon police, fire, and medical services.