Case Study

Case Study: Critical System Infrastructure Puts The Safe In Safelite's Data And Call Centers

Source: Liebert Corporation a division of Emerson Network Power
The nation's largest auto glass repair, replacement and claims management services provider, Safelite Glass, planned a dual expansion at its headquarters in Columbus, Ohio. The expansion included:

  • Relocating one of two national customer contact centers to the headquarters location.
  • Expanding the existing data center by 60 percent.
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