Anglian Water Creates A Platform For Business Growth With ClickSoftware

Anglian Water is facing some tough regional challenges in both the near and long-term. Whilst its area is low-lying and could be susceptible to flooding, it paradoxically has one of the lowest levels of rainfall in the UK. Thus Anglian Water’s existing infrastructure has to be robust and rigorously maintained.

There are also demographic pressures on the company; one million new homes are due to be built in the region within 25 years, including new towns of up to 10,000 properties. This will require Anglian Water to embark on a long-term scheme of work to create the infrastructure that will provide and dispose of water for the new homes. On top of these wider challenges, Anglian Water also operates within guidelines agreed with of the Office of Water Services (OFWAT) and need to comply with efficiency and cost standards for the five-year regulatory period which began in April 2005.

This all signifies the need to rigorously maintain and expand the existing infrastructure with the requisite meticulous planning of field resource to complete the works. Unfortunately the structure and manual systems employed by Anglian Water for this purpose were inefficient and prone to error.

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