Product/Service

Utility Application

Source: Professional Computer Systems
Utility Application
e-Manager is a web-based application which allows utility consumers secure access to information regarding their
e-Manager is a web-based application which allows utility consumers secure access to information regarding their account. This access is available to the customer 24 hours per day, 7 days per week. The application provides an array of services such as on-line bill presentment and payment, ordering of additional services, view history consumption and on-line communication with the utility. It also allows utilities to:

•Display balance and address information
•Display historical payments and statements
•Ability to view a selected statement
•Display information regarding a selected service (electric, water, etc..)
•Display historical consumption detail and graph
•Display customer service programs
•Ability to make a payment
•Ability to communicate to customer service representatives via e-mail
•Ability to initiate service work

Professional Computer Systems, 3710 Timberline Dr., PO Box 116, Denison, IA 51442. Tel: 712-263-3106; Fax: 712-263-8145.