Utility Market Publication

"The Impact of Competition" is an investigation of innovative processes and technologies in the utilities market in the U.S. and Europe. The project examines the leading thinking on how competition is impacting the world of utility strategy. The book, in conjunction with a web site, addresses a number of challenges currently faced by the utility industry, including leveraging new technologies and the need for greater corporate agility. Presented as a series of collaborative white papers, the book represents a comprehensive forum for utility thought-leaders to share information, advice, and ideas. The web site provides executives with ideas for action, tools for decision-making and gateways to the leading solution providers. Topics the project examines include:

•Industry responses to competition and deregulation
•eBusiness and the advent of eMarkets
•Mergers and acquisitions
•Customer relationship management
•Utility cost cutting strategies
•Key technologies driving and enabling new business strategies
•Transmission and ISO's

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