New Roles, New Rules: Are Your Smart Phones Tough Enough For Work?

By Intermec, Inc.

Once enterprises could base their mobility selections mainly on coverage maps, rate plans and the look and feel of the phones themselves, but now they must carefully consider durability, device lifecycles, available enterprise software, support for bar code scanning and much more. This white paper takes an in-depth look at which smart phone features make work easier for users in emerging enterprise applications and explains why ruggedness is a requirement. It focuses primarily on the needs of workers who will use phones to communicate, run enterprise applications and service customers or equipment in non-office environments. By understanding the work environment and user requirements that impact smart phones for these emerging environments, enterprises can choose devices that will provide the most reliable performance, longest lifecycles and superior return on investment (ROI).