09.18.13 -- Field Mobility 2013: How The Latest Technologies And Trends Are Transforming The Mobile Workforce
IFS is a service management software leader and was ranked as the #2 service and asset management software supplier globally by ARC Advisory Group. IFS offers software to manage mobile technicians, including customer relationship management, mobile service, parts management, contract management, scheduling, and maintenance repair and overhaul (MRO). Whether you handle a high volume of calls, daily or longstanding complex repair, refit, or overhaul engagements, IFS has the right software. Learn more.
Field Technologies Special Edition
Field Technologies Online is a partner of ElectricNet, and it is through our partnership that we’re sending you this annual newsletter from Field Technologies Online with information relevant to optimizing the mobile workforce in your industry. If your business is like many others, your mobile workforce is going to continue to expand. By the end of 2013, IDC expects the total number of mobile workers will grow to nearly 1.2 billion — more than one third of the world’s workforce. Unlike workers within your four walls, these mobile workers — and the tools and data they carry with them — are significantly more challenging to control. How do you not only manage these mobile assets, but also maximize them? That’s where Field Technologies Online can help.
From Field Technologies Magazine
Field Mobility 2013: How The Latest Technologies And Trends Are Transforming The Mobile Workforce By Field Technologies magazine
In case you haven’t seen previous editions of this annual report, let me briefly explain its purpose. I often get feedback from readers like you that some of the most beneficial information available is insight into what real-world peers are doing — which devices they’re selecting and why, what software solutions they’re finding the most value in, how they’re handling their implementations, and so on.
Rugged Laptops Light Up Productivity By Brian Albright, Field Technologies magazine
Electric cooperative SMECO is using rugged laptops and a mobile VPN to improve field crew efficiency during power outages.
The Top 5 Best Practices For Field Service Mobility By NetMotion Wireless
Many organizations today are facing an ever-growing field service workforce. And the ubiquity of wireless networks and improved wireless devices creates opportunities for these organizations to maximize the efficiency and productivity of their field force, keeping them remotely connected and in the field for further service calls, less time traveled into the office, and more time focused on the customer.
Smooth Driving Leads To Big MPG Savings By Teletrac via The Teletrac Blog
With gas prices continually rising, just about every driver is looking for ways to cut down on monthly fuel costs. One of the best ways to combat the escalating prices is to use an all-around better approach to driving.
This insight report discusses future challenges of field service organizations through a comprehensive survey “aimed to discover how an increased strategic emphasis upon customer service was affecting field service operations."
As is the case with any business decision, choosing the right mobile device for your field service organization requires a high degree of due diligence. It is important to always remember what you are trying to achieve—increased revenues and lowered costs. Increased revenues can come from higher customer satisfaction and service-driven sales opportunities.